Privacy Policy
Last updated: March 16, 2026
This Privacy Policy describes how FlowTrack collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
We collect information in various ways to provide and improve our services. When you visit our website, we may collect personal information that you voluntarily provide, such as your name, email address, and contact details when you sign up for our educational guides or newsletters.
We also automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This information helps us understand how visitors interact with our platform and allows us to enhance user experience and optimize our cash flow management content.
Additionally, we use cookies and similar tracking technologies to collect data about your preferences and browsing patterns. This helps us personalize your experience and deliver relevant budgeting framework information and expense tracking resources.
How We Use Your Information
We use the information we collect for several purposes. Primarily, we use your data to provide, maintain, and improve our educational guides on cash flow management, income tracking, and expense reduction strategies. Your information helps us tailor content to your needs and send you relevant updates about personal finance topics.
We also use your data to communicate with you regarding your account, respond to your inquiries, and provide customer support. We analyze usage patterns to better understand what budgeting frameworks and financial education content resonates most with our audience in Malaysia and beyond.
Furthermore, we may use aggregated and anonymized data for research, analytics, and marketing purposes to promote our services and enhance our platform’s functionality. We never sell your personal information to third parties.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days in accordance with applicable data protection regulations.
You may opt out of receiving promotional emails from us by clicking the unsubscribe link in any email communication or by contacting us directly. You also have the right to disable cookies through your browser settings, though this may affect the functionality of certain features on our website.
We respect your privacy choices and will not use your information in ways you have not consented to. If you have concerns about how we handle your data, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your interaction with our cash flow management resources. We use both session-based and persistent cookies to improve website performance and user experience.
We also use analytics cookies to understand how visitors use our site, which pages are most popular, and how we can improve our educational content on budgeting frameworks and income tracking. Third-party services like analytics platforms may also place cookies on your device to collect this information.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may impact your ability to access certain features or content on our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure server infrastructure to safeguard your data.
While we strive to maintain high security standards, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and protect your account information. If you suspect unauthorized access to your account, please contact us immediately.
Our security practices are regularly reviewed and updated to address emerging threats and vulnerabilities. However, we cannot guarantee absolute security, and you assume some risk by providing information to us.
Third-Party Links
Our website may contain links to external websites and resources that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information.
When you click on external links, you leave our website and are subject to the privacy policies and terms of service of those third-party platforms. We have no control over how third parties collect, use, or protect your data.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 years old. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.
Parents or guardians who believe their child has provided information to us should contact us right away. We are committed to complying with applicable laws regarding children’s online privacy protection.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, please discontinue using our services.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, you can contact us:
Email: [email protected]
Phone: +60 3 2782 5341
Address: Jalan Tun Sambanthan 47, Kuala Lumpur, 50470, Malaysia
We will respond to your inquiries within 7 business days and work with you to address any privacy concerns.